Wanjiro Ndungu is an experienced professional with over 20 years in the non-profit and public organisations. She is a fundraiser with a broad experience in supporter care and donor retention and has been managing the Supporter Services team at Greenpeace Canada for the past 6 years. She put together a robust retention strategy for donors who contact the organisation to cancel their monthly donation and the save rate for these supporters has risen from 4% to 31%. She is passionate about building long-term, strong relationships with supporters and making them feel good about their contribution and believes this is the best way to tackle donor attrition. She is looking forward to being able to contribute to the development of organisational policies that promote diversity and facilitate empowerment of marginalised communities.